Azul Ixtapa All Inclusive Resort, Ixtapa (Guerrero)

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Key details

About the Hotel

Paseo Punta Ixtapa L2 Zh Ii,, Ixtapa (Guerrero), Mexico, 40880

Perfect

8.4

7.0

/10

3.4

“The fine beach access and proximity to Ixtapa Island were perfect!”view full review

Amenities

Azul Ixtapa All Inclusive Resort offers four swimming pools, including a dedicated children's pool and a lazy river. Guests can relax in the Jacuzzi or enjoy the poolside service at the swim-up bars. The hotel also includes a full-service spa, offering various treatments and wellness packages.

Rooms

The hotel features 400 rooms, each equipped with a balcony providing ocean views. Rooms include king-size or double beds, and some have private Jacuzzis. The family suites offer additional space and amenities for guests traveling with children.

Dining

Dining options include a variety of on-site restaurants serving international cuisine, such as Italian, Mexican, and seafood specialties. Azul Ixtapa offers themed dinners and buffet-style meals for diverse culinary experiences. Room service is also available for added convenience.

Family-Friendly Features

Azul Ixtapa provides kids' clubs and activities, ensuring entertainment for younger guests. The hotel offers facilities like playgrounds and family-friendly programs held daily. Safety and fun combine in an environment designed for all ages.

Location

Situated on the Pacific coast, Azul Ixtapa is directly accessible from the beach. The hotel is conveniently located just 10 minutes from Ixtapa-Zihuatanejo International Airport. Guests can explore nearby attractions, including golf courses and local markets.

Highlights

Amenities: Four swimming pools including a lazy river

Rooms: 400 rooms with ocean views

Dining: Variety of on-site restaurants

Family-Friendly Features: Kids' clubs and activities

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

2 persons

36 m²

1 King-size bed

Bathtub

Air conditioning

room details

Deluxe Queen Room Two Queen Beds

2 persons

80 m²

2 King Size Beds

Bathtub

Balcony

room details

Deluxe Room

2 persons

36 m²

2 Double beds

Shower

Bathtub

room details

Deluxe Double Room Balcony Sea View

2 persons

43 m²

2 Double beds

Sea view

Shower

Bathtub

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Specialty Dining

“During my stay, I had the pleasure of dining at several of the specialty restaurants, and I must say, they were good! The food was not only delicious but also well-prepared. Highly recommend these spots for a nice dining experience!” view full review

Fun Activities for Kids

“The activities available for kids were fantastic! My daughter had the best time with the aqua aerobics and bingo games run by the resort staff. It kept her entertained and allowed us to relax knowing she was having fun.” view full review

Comfortable Rooms with Great Views

“I stayed in room 1924 with a beautiful view of the beach. The room was spacious and comfortable, making it a perfect retreat after a long day of activities. It truly enhanced my overall experience!” view full review

Relaxing Poolside Experience

“The pools at the resort were a highlight of my trip. They were inviting and well-maintained, although a bit crowded at times. I loved lounging by the pool, soaking up the sun, and enjoying refreshing drinks served right to my lounge chair.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Archery
Aerobics

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Pool with view
Shallow end

Room features

Air conditioning
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Paseo Punta Ixtapa L2 Zh Ii,, Ixtapa (Guerrero), Mexico, 40880

Map view

Paseo Punta Ixtapa L2 Zh Ii,, Ixtapa (Guerrero), Mexico, 40880

City landmarks

Island

Isla Ixtapa

820 m

Park

Cocodrilario Playa Linda

740 m

Beach

Playa Coral

820 m

Beach

Playa Varadero

820 m

Beach

Playa Cuachalalate

820 m

Marina

Marina Ixtapa

3.0 km

Landmark

Playa Las Escolleras

2.9 km

Landmark

Ecot

3.4 km

Amusement Park

Delfiniti of Mexico

3.9 km

Landmark

Magic World Aquatic Park

4.2 km

Beach

Playa El Palmar

4.3 km

Landmark

Xihuacan Museum and Archeological Site

4.7 km

Landmark

Magic World Ixtapa

4.4 km

Island

Ixtapa Island Escape

4.7 km

Landmark

Peter Gray Art Museum

4.7 km

Landmark

Ixtapa Day Trips

4.7 km

Landmark

Merza Ixtapa

4.8 km

Mall

Los Patios Mall Ixtapa

4.9 km

Nearby

Beach

Playa Quieta

580 m

Restaurants

Restaurante Neto's

410 m

Playa Blanca

Getting around

City Centre

Ixtapa (Guerrero)10 min · 6.1 km

Airports

Ixtapa-Zihuatanejo International (ZIH)38 min · 25.2 km

Lazaro Cardenas (LZC)144 min · 95.4 km

Reviews and Ratings

Feedback from previous guests about their experience.

Jay

United States, January 2025

7.4/10

I had a decent stay at Azul Ixtapa All Inclusive Resort, largely thanks to its stunning ocean views and friendly staff. but a few issues with food and cleanliness left me disappointed. The pools were enjoyable, especially for families, but navigating the resort could be a hassle at times.

Rooms

7.0

The rooms provided beautiful ocean views, though I encountered issues with inconsistent water pressure and occasional AC outages. while cleanliness improved after initial concerns. However, the pillows were quite uncomfortable.

Service

8.0

The staff were truly the highlight of my stay. always smiling and eager to help, which made my experience more pleasant. I just wish there were more consistency in service across the board.

Location

8.0

The location was fantastic, with easy access to the beach and an easily walkable distance to town. but the layout of the resort made getting around a bit tricky at times, especially with the winding paths.

Dining

5.0

Unfortunately, the food options were quite underwhelming. repetitive meals and a lack of gluten-free understanding really impacted my overall experience. The buffets had limited variety, and I ended up not enjoying most of my meals.

Facilities

6.0

The pools were well-maintained and enjoyable, but I noticed some areas needed better upkeep. the entertainment felt lacking, with limited activities and no shows at the theater, which was disappointing.

Tom

United States, January 2025

7.4/10

I had a mixed experience at Azul Ixtapa. While the pools and overall cleanliness were appealing, the noise from events nearby significantly disrupted my stay. I appreciated the friendly staff and decent food options, but the hotel could use some improvements in room comfort and dining variety.

Rooms

7.0

The rooms were generally clean, though I did find a used bar of soap upon arrival. While the view was fantastic, the bed and pillows left much to be desired.

Service

8.0

The staff were exceptionally friendly and accommodating, though they could not move me to a quieter room due to occupancy issues.

Location

7.0

The scenic beauty and ocean views were stunning, but the layout of the resort made getting around a bit cumbersome with long walks between areas.

Dining

6.0

While food options were decent, I found the buffet lacking in variety, especially for those with dietary restrictions. The staff were helpful in trying to accommodate gluten-free needs, but it was hit or miss.

Facilities

7.0

The pools were great for families, and I enjoyed the beach area despite some debris. However, the overall maintenance of some areas could be improved.

Stuart

United States, January 2025

5.8/10

I had a fantastic experience at Azul Ixtapa All Inclusive Resort! The family-friendly atmosphere and stunning views made my stay nice. However, the noise from events in the adjoining convention center was quite disruptive, overshadowing my overall enjoyment. I appreciated the variety of activities available for both adults and kids, making it a lively resort for families. 🌅

Rooms

7.0

The room was clean and had a magnificent view of the pool and ocean, but I did hear from others that they experienced issues with noise from events nearby, which could be bothersome.

Service

9.0

The staff was friendly and attentive, always greeting me with a smile. Even though some staff had limited English skills, I found it easy to communicate my needs.

Location

7.0

The resort is in a great location, close to the beach. However, the noise from nearby events made it less relaxing at times.

Dining

8.0

The food was generally quite good, with a range of options from buffets to a la carte dining at Costa Azul, which was fabulous. There were kid-friendly choices, though picky eaters might find it a challenge.

Facilities

8.0

The resort offered great facilities like pools, evening entertainment, and activities for kids, but I encountered some cleanliness issues in certain areas.

Nicholas

United States, December 2024

7.2/10

I had a wonderful stay at the resort, enjoying the beautiful location and attentive service. though there were a few minor irritants that held back the experience. The food was generally good, but I found myself getting tired of the options by the end of my stay. The beach area and pool could benefit from more space, especially on busy days.

Rooms

8.0

The deluxe room was spacious, offering a huge jet tub and sauna. though I expected it to be a bit cleaner upon arrival.

Service

9.0

The staff were exceptionally friendly and accommodating throughout my visit. Housekeeping kept my room spotless, which I appreciated very much.

Location

8.0

The location was beautiful, directly on a hard-packed sandy beach. albeit a lengthy walk to the pool area, which required multiple elevators.

Dining

7.0

The buffet had decent options, but the desserts were lacking in flavor. I enjoyed the ceviche at the pool, and the specialty restaurants had their highs and lows, particularly at the steakhouse.

Facilities

8.0

Facilities were well-maintained and inviting. though sometimes crowded, especially on weekends when it was hard to find available loungers.

Matt

United States, November 2024

5.6/10

I had a wonderful time at Azul Ixtapa All Inclusive Resort, especially given its clean facilities and beautiful beach views. However, I did find the food options to be a bit repetitive, and some staff interactions could have been friendlier. Overall, it was a solid experience, but not without its minor hiccups. 😊

Rooms

8.0

My room was spacious and clean, though the bed felt a bit hard. I enjoyed the upgraded room with connecting doors for my group.

Service

7.0

The pool service was excellent, with staff eager to bring drinks and keep the area tidy. However, I did encounter some slow responses at the front desk during check-in.

Location

9.0

The resort is easily accessible and offers great views, with a pleasant beach right in front of it.

Dining

6.0

The food was average overall, especially the buffet. I enjoyed some meals like ceviche by the pool, but found dessert options lacking in flavor.

Facilities

7.0

The pools were well-maintained and my family loved the water park. However, I did notice some areas showing signs of wear and tear.